Invoices

View, filter, and export invoices for your TigerGraph Savanna organization from the Billing section. Each invoice reflects charges for a specific billing period and includes a status that shows where it is in the payment lifecycle.

View your invoices

  1. Navigate to the Billing tab in the left navigation.

    billing nav

  2. Select the Invoices tab to open the invoices list.

    invoice tab

Each invoice row shows the following fields:

Field Description

Invoice Date

Date the invoice was issued.

Invoice Status

Current stage of the invoice in the billing lifecycle. See Invoice statuses.

Invoice Period

Billing period covered by the invoice.

Total

Total charge for the invoiced period.

Export an invoice

  1. In the invoices list, locate the invoice you want to export.

  2. Under Export As, select PDF.

The invoice downloads as a .pdf file.

Invoice statuses

Each status indicates where an invoice is in the billing lifecycle.

In Billing Period

The billing period is ongoing. Charges are still accumulating and the final amount is not yet set.

In billing period

In Grace Period

The billing period has ended. The system will automatically attempt payment once the grace period expires.

In grace period

Processing

The invoice amount is being finalized. Payment cannot be collected until processing is complete.

processing

No Payment Needed

No payment is required. This status applies to zero-amount invoices or invoices fully covered by credits.

no payment needed1

Next steps

  • Billing overview — explore other billing topics such as payment methods and usage.

  • Resources — find additional reference material.